Refund policy

Returns & Refunds

At Flair Art, each piece is created with care and attention to detail. We want you to feel confident in your purchase, and we’re here to help if something isn’t right.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.

Once your claim is reviewed and approved, we will arrange a replacement or issue a refund at no additional cost to you.

Personalised & Custom Orders

As each personalised piece is made specifically for you, we do not accept returns or offer refunds on custom orders.

However, if your item arrives damaged, defective, or does not match your approved design, we will gladly resolve this for you.